Start Strong overview
YOUR START STRONG JOURNEY
Welcome back
YOUR NEXT STEP
Keep going
YOUR TEAM
Reach out
Email links open your email app. No message is sent from this site.
COMPLETED ACTIVITIES
THE FIRST SIX WEEKS MATTER
Turn a signup into a habit.
Watch each member's next milestone, record an activity, and see the shared picture change.
TAKE ACTION
Members to watch
HOW IT WORKS
The daily workflow
EnrollAdd a member, start date, club, and advisor.
LogRecord classes, sessions, visits, and coaching milestones.
Follow upProgress and watch flags recalculate for authorized staff.
GraduateComplete every requirement within your program window.
See deadlines, remaining goals, assigned staff, and the next action at a glance. Fitness Advisors see only their assigned members. Exports include every milestone and follow the current roster filters. Click a member name to open their full Start Strong journey.
Start a member's Start Strong journey. A member ID and the deadline are assigned automatically.
NEW MEMBER
Enroll in Start Strong
AUTOMATICALLY CREATED
What happens next
- The next member ID is assigned safely.
- Deadline and checklist use the current program version.
- The member appears in the advisor's roster and the trainer's roster, if assigned.
- A member login request appears in Program Settings until a manager completes it.
This site is not connected to the gym’s member portal. Enter only information you are authorized to use.
NEXT STEP
Invite the member
If you finish later, this member stays in the member login queue. The member receives an invitation at the email on their program record and chooses their own password.
Choose a member by name or ID, enter the activity date, and save.
QUICK ENTRY
Log an activity
RECENT ENTRIES
Activity history
Month-to-month sales results and Start Strong progress for one advisor or the full team.
MONTH TO MONTH
Sales performance
| Month | Inquiries | Tours | Joins | Tour close |
|---|
START STRONG
Member Progress
All assigned members · attention firstBY CLUB
Program progress
| Club | Enrolled | Needs attention | Graduated |
|---|
BY FITNESS ADVISOR
Ownership and outcomes
| Advisor | Members | Watch | Graduated | Latest close |
|---|
“Graduated” means all ten checklist requirements were met by each member’s program deadline. “Needs attention” flags a near deadline or a missing early milestone. Sales figures are entered separately and are not imported from gym systems.
Manage program targets and user access. Use Edit to type a target or adjust it with + and −. Saving creates a new program version for future enrollments.
MEMBER ACCESS
Member invitation queue 0
Newly enrolled members stay here until a member login is linked. Only Management and Administrators can complete requests.
CURRENT PROGRAM
Start Strong rules
Existing members keep the targets and deadline from their enrollment version.
STAFF ACCESS
Users and fixed roles
Management can add and manage Management, Fitness Advisor, Personal Trainer, and Member accounts. Roles themselves cannot be added here. Removing access preserves historical records.
USER ACCESS
Invite a user
Each account has one email for sign-in recovery and contact; users enter their username to sign in. New users receive an email invitation and choose their own password. Member invitations use the email saved on their program record.
Sign-in help is available below.
What would you like to do?
Simple steps for your day-to-day tasks.
Choose a task
Having technical issues? Contact support
Opens your email app with a draft you can review and send.
In your email, include:
- What you were trying to do.
- Which page you were on (page name or link).
- What happened.
- The exact error message you saw, if any.